At stylecloud, customer satisfaction is our top priority. To ensure a smooth and hassle-free shopping experience, we have established a comprehensive Returns & Refunds Policy that clearly defines the procedures for processing return and refund requests efficiently.
 

Return Eligibility & Guidelines
 

Customers may initiate a return request within 48 hours of receiving their order. To be eligible for a return, the following conditions must be met:
 

The product must remain in its original, unused, and undamaged state, with all packaging intact.

All tags, invoices, and accompanying materials must be unaltered and included with the return.

To streamline the return process, we recommend keeping the original packaging until you are fully satisfied with your purchase.
 

Process for Initiating a Return
 

Customers can request a return through one of the following methods:
 

Email Submission: Send a return request to toynooktechnologies@gmail.com within 48 hours of receiving your order. Our customer support team will provide the necessary steps for processing your return.

Online Request: Log into your account on our website, navigate to the returns section, and follow the instructions to submit your request.

Once we receive your return request, our team will review the provided details and guide you through the next steps to ensure a seamless return process.
 

Refund Policy & Processing Time
 

After receiving the returned item, our team will conduct a thorough inspection to confirm it meets our return eligibility criteria. If approved, the refund will be processed within 5 to 7 business days and credited to the original payment method used at checkout.
 

Refunds will only be issued for products that comply with our return conditions. Items that show signs of wear, damage, or tampering will not qualify for a refund.
 

Non-Returnable & Non-Refundable Items
 

Certain items cannot be returned or refunded due to hygiene, safety, or product integrity reasons. These include:
 

Innerwear & Lingerie: Returns are not accepted due to hygiene regulations.

Swimwear & Activewear: These products are non-returnable as they come into direct contact with the skin.

Customized & Personalized Items: Products that are tailor-made or personalized cannot be returned or refunded.

Clearance & Sale Items: Items purchased at discounted prices or during special sales are considered final and are not eligible for return.
 

Customer Support Assistance
 

For any questions or additional assistance regarding our Returns & Refunds Policy, please contact our customer service team at toynooktechnologies@gmail.com. We are dedicated to providing prompt support and ensuring a positive shopping experience for all our customers.